Core Services
Our four flagship service lines
These are HarrowQuest's most requested categories — where our talent pipeline is deepest and our quality track record is strongest.
Medical Billing & Coding
Accurate, compliant medical billing and coding handled by trained professionals — reducing claim denials, accelerating reimbursements, and cutting administrative overhead by 50–70%.
- ICD-10 and CPT coding accuracy
- Claims submission and tracking
- Denial management and appeals
- Accounts receivable follow-up
- ERA/EOB posting and reconciliation
- Patient statement processing
IT Help Desk & Support
Reliable Tier 1 and Tier 2 IT support during U.S. business hours — resolving tickets, supporting users, and keeping your operations running without the overhead of a full-time U.S. team.
- Help desk ticket resolution (Tier 1 & 2)
- Remote desktop support and troubleshooting
- Software installs and user onboarding
- Network monitoring and reporting
- Microsoft 365 and Google Workspace admin
- SLA-driven response times
Virtual Assistants
Dedicated, professional virtual assistants who handle the tasks that eat your day — freeing you to focus on revenue, growth, and the work only you can do.
- Calendar and inbox management
- Customer support (email and chat)
- Data entry and CRM management
- Social media scheduling
- Research and reporting
- Order processing and coordination
Back-Office Operations
The administrative backbone your business needs — handled by professionals who understand U.S. business standards and deliver consistent, accurate results.
- Bookkeeping and expense tracking
- HR administration and onboarding support
- Document processing and management
- Research and data analysis
- Vendor communication and coordination
- Report preparation and filing
